Here’s an interesting post from Peter Linett’s blog in which he discusses the presumption of most cultural institutions that “if you’ve shown up, you’re already interested in this content.” He asks if we shouldn’t design experiences for our newcomers as well and references Alfred North Whitehead’s 1916 essay, The Aims of Education, which posits that learning naturally proceeds in three stages: romance, precision and generalization. What about your organization? Are you in the business of romance or precision?