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Executive Program in Arts & Culture Strategy »

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An Empathy Map is a tool for compiling and analyzing information about the people you want to serve. This lesson, developed by NAS in partnership with Suzi Sosa, Executive Director of the Dell Social Innovation Challenge at the University of Texas at Austin, will walk you through creating your own map with your team.

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Field Notes »


Much of our work introduces frameworks meant to help arts leaders improve their organizations. Putting those frameworks into action requires change, but how does one lead change in an organization?

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